The museum, a non-profit organization (since 1998), is run entirely by volunteers. A Board of Directors, and voting members consisting of its officers (President, Treasurer, and Recording Secretary), volunteer coordinators, and playgroup leaders oversee the operations of the Museum. The voting members meet monthly to set museum policy, decide on expenditures, plan museum activities and make sure the museum functions smoothly. The monthly meetings are open meetings. All interested persons are encouraged to attend and are eligible to discuss issues; however, only voting members may vote.
Administrative personnel do not staff the museum. Museum voting members work from their homes, receiving and making phone calls, doing paperwork, etc. When a person calls to book a birthday party, sign up for a playgroup or to ask a question, she is given the names and home phone of the appropriate volunteer coordinator who handles the request
Funds are raised from playgroup fees [ a yearly non-refundable family registration fee paid before the start of playgroups ($25 for Wilbraham resident, $30 for non-resident), and a playgroup fee of $2.50 per child per week, payable at the star of every 10 week session], fees for public hours ($3.00 per child 12 months and over), and birthday parties ($45.00 per party booked), fundraising activities and donations. The registration and playgroup session fees are pro-rated accordingly with each playgroup session. Museum funds are primarily used for upkeep of the building and museum grounds and the purchase of equipment for both inside and outside the museum. The museum also has employees that are paid for work as Birthday Party Hostesses.